Video Tutorials

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How to Sync Your DVR with an NTP Server

Keeping your DVR’s time accurate is essential for video timestamp integrity and syncing across systems. This guide will show you how to configure your DVR to use an NTP (Network Time Protocol) server for automatic time synchronization.

What You’ll Need

  • Your local time zone
  • The IP address of your NTP server (local or network-based)

Step 1: Access the DVR Menu

Make sure your DVR is powered on.

You can access the DVR menu in one of two ways:

  • Locally: Using a connected monitor and mouse
  • Remotely: Once the DVR is connected to your network

Click the Menu button located at the bottom of the screen to open the system menu.

Step 2: Configure Date and Time Settings

Once in the system menu, navigate to the Date/Time tab.

  • Select your local time zone from the dropdown menu.
  • Enable Daylight Saving Time (DST) if applicable to your region.
  • Choose your preferred date format (e.g., MM/DD/YYYY or DD/MM/YYYY).

Step 3: Enable NTP Synchronization

To sync your DVR with the NTP server:

  1. Set NTP to ON.
  2. Ensure Server Role remains OFF — the DVR should act as a client, not a server.
  3. Set the Update Interval to 1 hour for optimal accuracy.
  4. Enter the IP address of your NTP server.

Once enabled, the current time field will appear greyed out. This indicates that the DVR is syncing automatically with the NTP server.

Note: If you need to set the time manually, you must first disable NTP.

You’re Done!

Your DVR is now synced with your NTP server and will maintain accurate system time based on the update interval you set.

How to Update Your DVR Firmware

Keeping your DVR’s firmware up to date ensures optimal performance, improved stability, and compatibility with LineSpex systems. Below are two ways to update your DVR: directly using a USB drive, or remotely over the network.

Option 1: Update Directly from the DVR (USB Method)

Step 1: Prepare the Firmware File

  1. Download the firmware file for your DVR model (e.g., HD960HPC).
  2. Unzip the downloaded file.
  3. Copy the extracted data file to the root directory of a USB thumb drive (do not place it in a folder).

Step 2: Insert the USB into the DVR

  1. Plug the USB thumb drive into any available USB port on the DVR.
  2. If prompted with “Upgrade firmware from USB disk?”, select Yes.

No Popup?
Go to Menu > System > Utility > Firmware Update and manually start the upgrade.

Step 3: Let the DVR Reboot

Once the update begins, the DVR will automatically reboot to complete the firmware installation.

Option 2: Update Over the Network

Step 1: Launch the Network Upgrader

  1. Unzip the firmware package to your desktop or a local folder.
  2. Open the NetworkUpgrader tool.
  3. When prompted, select the edvr_hd960 firmware file. A new firmware update window will appear.

Step 2: Locate or Add the DVR

  • If your DVR appears in the list, continue to Step 3.
  • If not:
    • Click “Add a model directly”
    • Enter the DVR IP address and port number (typically 80)
    • Click Add Model

Step 3: Begin the Update

  1. Check the box next to the DVR you want to update.
  2. Enter the DVR admin password (default: 12345).
  3. Click Upgrade.

The firmware will upload, and the DVR will automatically reboot once the update is complete.

Final Notes

  • Do not power off or disconnect the DVR during the update.
  • After rebooting, check time settings and camera feeds to confirm full functionality.

How to Set Up Your DVR on the Network

Setting up your DVR with a static IP ensures stable remote access and consistent system performance. This guide walks you through configuring the network settings manually on your DVR.

What You’ll Need

Before starting, gather the following network details from your IT team or router:

  • Static IP Address
  • Subnet Mask
  • Gateway Address
  • DNS Server(s)
  • Port Number (default is usually 80)

Prerequisites

  • Your DVR should be powered on.
  • Connect a mouse directly to the DVR or access it remotely using Control Center.

Step 1: Access the Network Settings

  1. Click the Menu button at the bottom of the screen to open the main system menu.
  2. Select the Network icon.

Step 2: Enter Network Information

You’ll see a screen with editable fields for network configuration.

  • Ethernet Type: Click Ethernet to manually edit the settings.
  • DHCP: Make sure this is unchecked to use a static IP.
  • IP Address: Enter your assigned static IP (e.g., 192.168.1.50)
  • Subnet Mask: Enter your subnet mask (commonly 255.255.255.0)
  • Gateway: Enter the IP address of your default gateway (e.g., 192.168.1.1)
  • DNS 1: Recommended public DNS: 4.2.2.1
  • DNS 2: Google DNS: 8.8.8.8
  • DNS 3: Optional — you can use your gateway or a dedicated DNS
  • Port: Default is 80. Only change this if your network setup requires a different port.
  • Bandwidth: Set to Unlimited to ensure full data throughput.

Tip: If you’re configuring directly on the DVR, an on-screen keyboard will appear. If connected remotely via Control Center, you can use your physical keyboard.

Step 3: Save and Exit

Once all the values are entered:

  • Click Save
  • Exit the menu

Your DVR is now configured with a static IP and ready for network operation.

You’re Done!

The DVR is now on your network and can be accessed remotely, monitored, or used with connected software.

DVR Hard Drive Replacement Guide

This guide will walk you through replacing the hard drives in your LineSpex DVR. It covers both the physical installation and the software configuration needed to complete the process.

Part 1: Physical Hard Drive Replacement

Tools You May Need:

  • Phillips screwdriver
  • Replacement SATA hard drives (check DVR specs for compatibility)

Step 1: Remove the DVR Case Screws

  • Power off the DVR completely.
  • Locate the 5 case screws:
    • Two on the left side
    • Two on the right side
    • One on the back center
  • Remove all screws.

Step 2: Slide Off the DVR Cover

  • Gently slide the case lid backward.
  • Then lift it up and off the DVR.

Step 3: Disconnect the Old Hard Drives

  • Identify the hard drives inside.
  • Disconnect both power and data cables from each drive.

You can gently pull the connectors straight out — no tools required.

Step 4: Remove the Caddy Screws

  • Unscrew the two screws holding the hard drive caddy in place.

Step 5: Remove the Hard Drive Caddy

  • Slide the caddy backward, then lift it up to remove it.

Step 6: Unscrew the Hard Drives from the Caddy

  • Each hard drive is secured with four screws (two per side).
  • Remove all four screws and lift the drive out.

Step 7: Install the New Hard Drive

  • Take the new drive out of its packaging.
  • Carefully slide it into the same position inside the caddy.

Step 8: Secure the New Drive

  • Use the four screws to mount the new drive firmly into the caddy.

Step 9: Reinsert the Hard Drive Caddy

  • Set the caddy back inside the DVR.
  • Slide it forward gently until it’s aligned.

Step 10: Secure the Caddy

  • Screw the caddy back into place using the two side screws.

Step 11: Reconnect Power and Data Cables

  • Plug both cables into each hard drive.

It doesn’t matter which port they go into, as long as both are connected. You should hear a soft “click” when they latch in.

Step 12: Replace the DVR Cover

  • Slide the case lid back into position.
  • Make sure the middle tab doesn’t get caught.

Step 13: Secure the DVR Case

  • Reinstall all five case screws: two on each side and one in the back.

Part 2: Enabling & Formatting Hard Drives (Software)

Now that the new drives are installed, you’ll need to enable and format them in the DVR menu.

Step 1: Access the System Menu

  • Right-click on the DVR’s live view screen.
  • Go to System > Menu.

Step 2: Open Disk Manager

  • Navigate to Disk, then Disk Manager.

Step 3: Select the New Hard Drive

  • Click on the new hard drive listed (e.g., “8TB”).

Step 4: Enable and Format

  • Click Enable.
  • Then click Format to prepare the drive for recording.

Note: If the drive already has data, you may skip formatting — otherwise, proceed.

Step 5: Repeat for Additional Drives

  • If you’ve installed more than one new drive, repeat Steps 3–4 for each.

You’re All Set!

Your DVR is now equipped with new hard drives and fully configured for use. Make sure to monitor the system to ensure everything is recording properly.

How to Export and Save Video Clips

This guide explains how to export and save video clips using two methods:

  1. Directly from the DVR using a USB flash drive
  2. Remotely through the LineSpex Control Center Playback software

Method 1: Exporting from the DVR (USB Flash Drive)

What You Need:

  • A USB flash drive
  • local access to the LineSpex DVR/NVR

Step 1: Insert USB Drive

  • Plug your USB flash drive into the front USB port of the DVR.

Step 2: Open the Search Menu

  • On the DVR interface, click Search to open the video search screen.

Step 3: Select Channels

  • Choose the camera(s) you want to export from.

Tip: Click All Channels to view footage from all connected cameras.

Step 4: Define Start Point

  • Use the playback bar to navigate to the start of the clip.
  • Click Copy to initiate export setup.

Step 5: Choose File Format

  • Select .Exe (recommended).

Do not select .avi from this screen. EXE files include the built-in player.

Step 6: Set Time and Cameras

  • Adjust the start and end time of the video clip.
  • Confirm which camera(s) you want to include.

Step 7: Estimate and Start

  • Click Estimate to check file size, then click Start to begin export.

A 30-second clip exports quickly, but longer clips will take more time.

Step 8: Complete and Remove USB

  • When the export finishes, click OK.
  • Safely remove the USB drive using the DVR interface or your PC (if plugged in later).

Step 9: Return to Live View

  • Click Live to return to real-time monitoring.

Important Notes for USB Exports:

  • Exported files are saved as .Exe, playable on any Windows PC.
  • You may set a password for the backup.
  • If a backup is interrupted or incomplete, the file cannot be played.
  • Always eject USB devices safely to avoid data loss.

Method 2: Exporting via LineSpex Control Center

What You Need:

  • Control Center software installed on your PC
  • Network access to your LineSpex DVR

Part 1: Access Video Playback

Step 1: Launch Control Center Playback

  • Double-click the Control Center Playback shortcut on your desktop.

Step 2: Connect to Your DVR

  • Click the Connect icon.
  • In the Unit Explorer, select your DVR and click OK.

Step 3: Set Time Zone

  • Adjust the time zone to match your local setting (e.g., Pacific Time).

Step 4: Choose Date & Time

  • Use the calendar and time input to select when the footage begins.
  • Click Go to load footage.

Step 5: Use the Time Bar

  • Drag the black marker along the ruler to fine-tune playback timing.

Part 2: Export a Video Clip

Step 1: Click Save/Backup Icon

  • Click the Save or Backup icon to open the Backup Utility window.

Step 2: Select Channels & Time Range

  • Uncheck All channels, then select the one(s) you need.
  • Set Start and End times (e.g., 10:36 to 10:37).

Step 3: Configure Backup Format

Choose one of the following file types:

Format Use Case
.Exe Multi-channel backup, self-contained player included
.AVI One channel only; plays in standard media players
.MP4 One channel only; widely compatible (no audio via web)
  • You can split files into smaller parts
  • It’s recommended to select “Include MiniPlayer” for playback on any PC.

Step 4: Name & Save Location

  • Choose a destination folder (e.g., Desktop).
  • Name the backup file (e.g., “Test”).

Step 5: Add to Backup List

  • Click Add to queue the backup.

Step 6: Start Backup

  • Click Start. A red progress bar will show transfer status.
  • The bar will turn green once complete.

Step 7: Access Your Files

  • Your clip and MiniPlayer will appear in your chosen save location.
  • Double-click MiniPlayer.exe to play the video.

Tips & Additional Notes:

  • Only 100% completed backups are playable.
  • Schedule automatic backups using the Schedule Backup tool in Control Center.
  • To open a DVR’s hard drive directly, Control Center must be run as an administrator (RAID drives not supported this way).
  • For format conversion, use the built-in File Converter in Control Center.

How to Set Up the LineSpex RAID Box (eSATA Rack)

This guide walks you through setting up a Linespex RAID storage box (commonly referred to as the “eSATA rack”). The unit supports up to 32TB total capacity using four 8TB hard drives.

What You Need

  • LineSpex RAID box (eSATA rack)
  • Four 8TB hard drives (WD Purple recommended)
  • Screwdriver
  • eSATA cable (included in DVR box)
  • Power cord (included with RAID box)

Step 1: Prepare the Hard Drive Trays

  • On the front of the RAID box, pull the small tabs to eject each drive tray.
  • Lift each tray slightly upward, then slide it out completely.

Step 2: Remove the Plastic Mounts

  • Each tray contains a plastic insert secured with 2 screws.
  • Unscrew and remove the plastic piece (not needed).
  • Keep the screws — you’ll use them to mount the hard drives.

Step 3: Install the Hard Drives

  • Place the hard drive onto the tray with the correct orientation (label side up).
  • Align the drive’s screw holes with those on the tray.
  • Secure the drive using the 4 screws (2 on each side).
  • Slide the tray back into the RAID box and press down to lock it into place.

Step 4: Configure RAID Mode

  • Locate the M0, M1, and M2 switches (typically located on the back).
  • Push all three switches down to set the box to RAID 0.

The Mute switch does not need to be changed.

Step 5: Reset the RAID Box

  • Plug in the power cord.
  • Using a pen or small tool, press and hold the reset button.
  • While holding reset, turn on the RAID box and continue holding for 30 seconds.
  • You’ll hear a loud beep. This initializes the RAID 0 configuration.

RAID 0 gives access to the full 32TB with no mirroring/redundancy.

Step 6: Connect to DVR

  • Use the eSATA cable included in the DVR box.
  • Connect one end to the RAID box and the other to the DVR’s eSATA port.

Step 7: Enable and Format Storage on the DVR

  • On the DVR, go to Menu > Disk or Disk Manager.
  • Select RAID Setup.
  • Click Enable, then click Format.

Once formatted, the DVR will recognize the full available storage.

Step 8: Confirm Storage

  • The DVR should now show the full storage capacity (e.g., 32TB from the RAID box, plus any internal DVR storage like 8TB = 40TB total).

Additional Notes

  • Always format the RAID volume from the DVR, not a PC.
  • RAID 0 is for maximum storage, not redundancy—if one drive fails, all data is lost.
  • Make sure your drives are compatible and in working condition before installation.

How to Use Digital Zoom and PTZ Zoom & Focus

Digital Zoom

Digital zoom enlarges a specific area of the video image by cropping and scaling the picture.

  1. Using Digital Zoom on the DVR (Direct Operation)
    • Navigate to single-channel or full-screen view.
    • Activate zoom by clicking the [Zoom] button/icon on screen or:
      • Open [FUNC] menu → [Tools] → [Digital Zoom] or [Zoom].
    • Zoom In/Out with:
      • + and – buttons
      • Mouse wheel dragging
    • Zoom range: 1.00X to 10.00X.
    • Return to previous screen by pressing Enter or left-clicking.
    • Note: Digital zoom only works in single channel mode (live or playback). It is not supported in multi-channel mode.
  1. Using Digital Zoom in Control Center Software
  2. Live Viewer
    • Ensure [SETTING] > [Display] > [Use DirectX Draw] is checked.
    • View must be in single channel mode.
    • Right-click on video → select [Digital Zoom].
    • Use mouse to zoom and pan:
      • A mini map shows the full video.
      • Move the zoomed area by clicking on the mini map.
  1. Playback Viewer
    • Same prerequisites as Live Viewer.
    • Use the toolbar → select [Digital Zoom].
    • Control zoom via mouse.
    • Mini map shows overall video, allowing zoom area movement.

 

PTZ Zoom and Focus

PTZ (Pan/Tilt/Zoom) cameras allow optical zoom and focus adjustment, plus camera movement.

  1. On the DVR (Direct Operation)
    • Connect a PTZ camera and configure protocol:
      [MENU] → [PTZ].
    • Access PTZ controls by:
      • Pressing the [PTZ] button on the DVR front panel, or
      • Opening [FUNC] menu → [Tools] → [PTZ] or [Instant PTZ].
    • Use zoom controls:
      • [Tele] button — zoom in.
      • [Wide] button — zoom out.
    • Use focus controls:
      • [Near] — focus closer.
      • [Far] — focus farther.
  1. In Control Center Software
  2. Live Viewer
    • Select the PTZ channel.
    • Right-click video → select [PTZ].
    • Zoom and focus controls appear as a bar when cursor moves to the video window’s left or right edge:
      • Z slider/button — zoom control (click Z0 to reset zoom).
      • F slider — focus control.
    • Additional PTZ controls available:
      • Pan/Tilt
      • Preset positions
      • Auxiliary functions
    • In map mode, click camera icons to access PTZ controls.
  1. HTML5 Webviewer
    • After logging in and selecting a channel, open the [PTZ] menu on the sidebar.
    • Control Zoom and Focus directly from the PTZ menu.

How to Mount a LineSpex Camera

This tutorial outlines how to securely install a LineSpex camera using a clamp mount (with a 360 adjustable arm). It also briefly touches on magnetic mount compatibility.

What You’ll Need:

  • LineSpex camera
  • Clamp/Magnetic mount with 360° adjustable arm
  • Medium-strength blue Loctite (threadlocker)

Step-by-Step Instructions

  1. Prepare the 360° Arm
  • Locate the red knob on the arm.
  • Tighten it clockwise to lock the joints (this is the default locked position).
  • At the top of the mount, locate the washer and rotate it clockwise to lower it—this ensures there’s enough exposed thread for the camera.
  1. Apply Loctite
  • Apply a small amount of Loctite to the threaded post at the top of the mount.
  • This helps keep the camera secure over time and reduces loosening from vibration.
  1. Attach the Camera
  • Screw the camera onto the mount’s threaded post.
  • Once snug, rotate the washer clockwise to tighten and lock the camera into position.
  1. Adjust the Camera Angle
  • To reposition the camera:
    • Loosen the red knob by turning it counterclockwise.
    • Move the camera arm into the desired position.
    • Tighten the red knob clockwise to lock the joints again.
  • Important: Do not force the camera angle while the red knob is tightened. Always loosen first.
  1. Clamp to a Surface
  • Use the large bottom knob on the clamp to open or close it:
    • Turn clockwise to tighten/close around a surface (e.g., pole or rail).
    • Turn counterclockwise to release or widen the clamp.
  • Ensure the clamp is fully secure before letting go of the camera.
  1. Final Adjustments
  • If needed, repeat the arm adjustment steps to fine-tune your camera angle.
  • Once everything is in place and tightened, the setup should feel stiff and stable.

How to Enable 120FPS on a LineSpex DVR and Camera

This guide walks you through enabling 120 frames per second (FPS) on supported LineSpex cameras. The 120FPS feature is only available with certain models and requires two DVR ports for bandwidth.

Supported Camera Models

  • A1BTWCA80AFPCIRV2 – Supports 1080p@30FPS, and 720p@30-120FPS

Before You Begin

  1. Check Your DVR Firmware
    • Go to Menu > Utility > System Information > Firmware Version
  2. Update If Needed
    • Download the latest firmware to a USB drive and update your DVR if it’s outdated.

Step-by-Step Instructions

  1. Select the Camera
  • On the DVR interface, double-click on the camera you want to modify to open its live view.
  1. Access Camera Menu
  • Right-click on the screen.
  • Navigate to Tools > Camera Setup.
  1. Open Hidden System Menu
  • In the camera menu, highlight the System option.
  • Press the sequence:
    Left Arrow → Left Arrow → Right Arrow → Right Arrow → Enter
    → This opens a hidden configuration menu.
  1. Adjust Output Settings
  • Select Output.
  • Set the following:
    • SDI MODE → 270M
    • OUTPUT MODE → EXSDI
    • Frame Rate → 720p 120
  • Click Confirm to apply changes.

Important Notes

  • EXSDI Mode Required: 120FPS at 720p generates more data than HD-SDI can handle, so EXSDI compression must be enabled.
  • Two DVR Ports Required: Running 120FPS will consume two video ports on the DVR.
  • Single Camera Setup: This setting is only applicable per camera. Repeat the steps for each camera where 120FPS is desired.

How to Turn Off Autofocus (AF) on 120FPS and 4K camera

AF Mode Setting

  1. Right-click on the camera view.
  2. Navigate to Tools > Camera Setup.
  3. Select Camera Setup > Focus Setup > AF Mode.
  4. Change AF Mode from Auto to Manual.
  5. Press Return, then Exit to save and apply the settings.

Note: 4K cameras follow the same menu/path as 120FPS cameras.

How to Turn Off Autofocus on the 240FPS Camera

2-Motor Control Setting

  1. Right-click on the camera view.
  2. Go to Tools > Camera Setup.
  3. Select Camera Setup > 2-Motor.
  4. Set the following options:
    • PWR-ON: OFF
    • D&N AF: OFF
    • Zoom AF: OFF
  5. Press Return, then Exit to save and exit.

Why Turn Off Autofocus?

turning off autofocus ensures the camera holds a consistent focus, especially when:

  • Cameras reboot or power cycle: Autofocus can cause the lens to shift if no product is present during startup, resulting in a blurry or misfocused image.
  • Products vary in size or position: Autofocus may lock onto the background or conveyor instead of the actual item when the product isn’t in frame.
  • Precision is required: Manual focus ensures stable, repeatable image quality for inspections and prevents the camera from constantly trying to adjust during runtime.

How to Change Framerate and Resolution Across LineSpex Devices

This guide outlines how to adjust resolution and frame rate settings on LineSpex systems, including camera-level OSD menus, DVR interfaces, and Control Center software.

  1. Camera-Specific Settings (OSD Menu via DVR)

To access camera settings:

  • Go to your DVR/NVR and navigate to:
    Tools > Camera Setup
  1. A1BTWCA4KAFPCIR Camera
  • Supports:
    • 1440p @ 30FPS
    • 2160p @ 30FPS (requires 2 DVR ports)

Steps:

  1. Access OSD > SYSTEM > OUTPUT
  2. Adjust:
    • FRAME RATE (30FPS)
    • FREQUENCY (50Hz / 60Hz)
    • SDI MODE (HD-SDI / 270M / 135M / 135M+)
    • OUTPUT MODE (HD-SDI / EX-SDI)
  1. A1BTWCA80AFPCIRV2 Camera
  • Supports:
    • 1080p @ 30FPS
    • 120FPS @ 720p (requires 2 DVR ports)

Steps:

  1. For standard output:
    • Go to OSD > ADJUST > VIDEO OUT. NTSC/PAL
  2. For 120FPS mode:
    • Ensure latest DVR firmware
    • Access System in OSD
    • Enter hidden menu:
      ← ← → → Enter
    • Go to Output and set:
      • SDI MODE → 270M
      • OUTPUT MODE → EXSDI
      • Frame Rate → 720p 120
      • Confirm changes
  1. A1BTWCVA240AFPC Camera
  • Fixed resolution: 720p @ 240FPS
  • Framerate and resolution cannot be adjusted via OSD.
  1. DVR/NVR Settings
  2. Recording Framerate & Quality

Go to: Menu > Record > Program

  • Choose one of 9 presets (A–I) or customize by channel
  • Normal Record: Set FPS (1–30) and Quality (Q1–Q10)
  • Event Record: FPS must be ≥ Normal Record FPS
  • Monitor Record capacity usage to manage storage

IP camera FPS/quality must be set through its own interface.

  1. Display Output Resolution (HDMI/VGA)

Go to: Menu > Device > Monitor

  • HDMI RESOLUTION:
    • Options: 1080p, UHD/4K (Preferred/Fixed)
    • Fixed may result in blank screen; requires certified HDMI cable
  • VGA RESOLUTION: Choose from 800×600 up to 1920×1080
  • SDI FORMAT: Choose HD-SDI, EX-SDI, or EX-SDI 2.0

HDMI/VGA changes require a reboot. SDI format does not.

  1. IP Camera Configuration (via NVR)

Go to: Menu > Device > Camera > click Config

  1. Enable Change Stream Config
  2. Choose resolution/FPS for:
    • Main Stream
    • 2nd Stream
  3. Click Apply

If Change Stream Config is OFF, settings must be adjusted on the IP camera directly.

III. Control Center Software Settings

  1. Live Viewing Resolution

Go to: Toolbar > Setting > Display

Choose one of:

  • Auto – Adjusts based on network & window size
  • High Resolution – Fixed high quality
  • Low Resolution – Optimized for bandwidth

Affects viewing quality only, not actual recording resolution.

  1. Playback Viewing Resolution

In Playback Viewer:
Go to Toolbar > TOOL > Resolution

  • Choose:
    • High quality (default/original resolution)
    • Low quality (for slow connections)

Control Center Software Installation Guide

  1. System Requirements & Pre-Installation Checklist

Before installation, ensure your system meets the following requirements and review these best practices:

Recommended System Specs

  • OS: Windows 7, 8, or 10 (64-bit only)
  • CPU: Intel® Core™ i7-6700 @ 3.4GHz or better
  • RAM: 8GB or more
  • Graphics: Intel® HD Graphics 530 or higher, 4GB video memory
  • Network: 100/1000 Ethernet NIC
  • Browser: Internet Explorer 8 or higher
  • Other: DirectX 9.0 or newer

Important Notes

  • Flickering display? Disable DirectX Draw in Control Center (Toolbar > Setting > Display) or update your video driver.
  • Use a single user account for install/running.
  • Close all other software, especially web viewers, before installing.
  • The default DVR password is “12345” – change it immediately to avoid security risks.
  1. Installation Steps
  1. Start the Installer
    • Insert the CD or locate the downloaded installer (Control Center x.x.x.x Setup.exe) on your PC.
    • Double-click to launch.
  2. Select Language
    • Choose your preferred language and click OK.
  3. Accept the License
    • Read the agreement and click I Agree.
  4. Choose Components
    • Required components are pre-selected and cannot be changed.
    • Optional tools include:
      • Schedule Backup: Backs up DVR video on a schedule; uses memory — uncheck unless needed.
      • Mini Player: Plays proprietary video without full Control Center installed; ideal for sharing.
      • File Converter: Converts to AVI; requires Xvid codec if not already on your PC.
      • One-time Password: Generates temporary access if you forget your DVR password.
    • Recommended: Install all except Schedule Backup.
    • Click Next.
  5. Select Installation Folder
    • Default: C:\Program Files\Control Center
    • Browse if you’d like to change it.
    • Click Next or Install.
  6. Install the Software
    • During installation, three desktop icons will appear:
      • Control Center Monitor
      • Control Center Playback
      • Control Center Configuration Tool
  7. Complete Installation
    • Click Next, then Close.

Fix Installation Errors

If the installation fails or hangs:

  1. Don’t click Abort or Ignore.
  2. Open Windows Task Manager.
  3. Show processes from all users.
  4. Find and end:
    • exe
    • exe
  5. Click Retry on the installer.
  6. If it still fails, reboot your PC and try again.

To look into recorded history using playback and search modes on your Linespex DVR systems or through the Control Center software, you can follow these instructions:

Accessing Playback/Search Mode

On the DVR directly:

  • You can enter playback mode by pressing the “SEARCH” button on the remote control.
  • Alternatively, click the mouse’s right button on the live or playback screen to open the FUNC menu, then select Search. This will move you to the last playback time or the latest record data.

Using Linespex Control Center software:

  • After installing the Control Center software on your computer, double-click the “Control Center Playback” icon to launch it.
  • To connect to your DVR, click the “connect” button within Control Center Playback. This will open the Unit Explorer, listing your registered DVRs. Select the desired unit and click “OK”.
  • You can also open backup files directly (formats supported include re3, RE4/EXE, vsf2, vsf3, vsf4) or even directly access recorded video from a DVR’s hard drive connected to your PC.

Playback Screen Composition and Controls

Whether on the DVR or through Control Center Playback, the screen generally features:

  • Time Search: Displays the currently playing time and allows you to set a desired time to jump to.
  • Playback Control Buttons: These include icons for reverse playback speed control (◀◀), backward playback (◀), step backward (◀ll), pause (ll), step forward (ll▶), forward playback (▶), and forward playback speed control (▶▶). You can also control playback speed (1/16x to 64x).
  • Playback Speed Control: Displays the current playback speed and allows selection of various speeds. “All” means all frames are played without skipping.
  • Number of Skip Frames: For step playback, you can set the number of frames to skip when using step forward/backward buttons.
  • Playback State Graph: Graphically shows the state of playback.
  • Screen: Displays the playback videos.
  • Timeline: Displays whether recording data exists, showing normal, pre-post alarm, motion, sensor/flame, and text events with different colors. You can drag a slide bar along the timeline to move to a specific time.
    • The timeline also shows the log properties, categorized by color: Grey for normal record, Yellow for motion detection, Red for sensor input, Orange for event pre/post, and Wine for text.
    • You can change the time range displayed on the timeline (e.g., 10 minutes, 24 hours).
  • Calendar: Shows the date of the current playback video, with dates having recorded data indicated by an underbar. You can select a date to playback from the calendar.
  • Log Viewer: Displays logs that occurred within the time shown on the timeline, filterable by event type (All, Motion, Sensor, Text, Flame, Thermal Detection, AI, No video). Selecting an event will move the playback time to that event.
  • Other Buttons:
    • LIVE: Returns to the live monitoring screen.
    • Backup/Copy: Used to backup recorded data.
    • MULTI: Changes the split screen mode.
    • Full Screen: Switches to a full-sized screen view. Double-clicking a channel in multi-screen mode usually switches it to single-channel full screen.
    • Digital Zoom: Allows users to enlarge an area of the video, especially in single-screen mode.
    • Snapshot: Captures a still image from the video.
    • Bookmark: Allows you to save bookmarks on a specific time, channel, and memo, and then jump back to those bookmarked times.
    • Brightness/Contrast Adjustment: You can adjust the brightness and contrast of the displayed video.

Remember to save any important video segments by using the backup/copy function.

Quickstart Guide: Navigating Live Monitoring

This guide covers basic navigation for live camera feeds on your DVR and using the Linespex Control Center software.

  1. On the DVR System Directly

To access and navigate live monitoring directly on your DVR unit:

  1. Basic Screen View
    • The DVR will display the maximum multi-screen view it supports upon booting up.
    • If you’ve previously modified the multi-screen mode, the DVR will return to that last modified view after rebooting.
  2. Switching Screen Modes
    • Single Screen View: Double-click the left mouse button on the channel number you wish to view in single screen mode.
    • Multi-Screen View: To return to multi-screen mode from a single view, double-click the left mouse button again or click the [MULTI] button. You can choose different multi-screen division modes by clicking the [MULTI] button.
  3. Understanding the Status Bar
    • The status bar, typically at the bottom of the screen, displays critical information like:
      • Current date/time.
      • Emergency record status.
      • Record status.
      • Motion detection.
      • Disk capacity.
  4. Auto Switch Mode (Sequence)
    • This feature allows selected channels or multi-screen divisions to switch sequentially at intervals of 1 to 60 seconds.
    • To activate: Press the [SEQ] button.
    • To exit: Press the [SEQ] button once more.
  5. Event Screen Pop-up
    • You can configure the DVR to automatically pop up the screen of a camera when a specific event (e.g., sensor, motion detection, system event) is triggered.
    • If multiple events occur, corresponding screens will automatically display in a multi-screen division (e.g., 4-screen for 3 triggered channels).
    • To return to the original channel, press the button of one of the popped-up channels or [ESC].
  6. Enlarged Screen (Digital Zoom)
    • While in single/full screen mode, click the [Zoom] button/icon or select “Zoom” from the [FUNC] menu to activate zoom.
    • Use the + and – buttons or the mouse wheel to expand or reduce the image (1.00X ~ 10.00X range).
    • Digital Zoom is only available in single-channel mode, not multi-channel.
  7. Pausing Live Screen (Freeze)
    • Click the [Freeze] button during live monitoring to pause the image.
    • Click any button to return to live view.
  8. Snapshot Picture
    • While an image is “Frozen” in single live monitoring, click [Snapshot] to capture a still image.
    • You can also copy images to a USB memory without stopping or pausing by selecting FUNC menu -> Tool -> Snapshot.
  9. PTZ Control
    • If a camera is connected and configured, you can operate its  zoom and focus functions.
    • Access PTZ controls via PTZ buttons under the FUNC menu.
    • Zoom: Click “Tele” (zoom in) or “Wide” (zoom out).
    • Focus: Click “near” or “far” buttons.
  1. Through Linespex Control Center Software

To navigate live monitoring using the Control Center software on your computer:

  1. Launch Control Center Monitor
    • After installation, double-click the “Control Center Monitor” icon on your desktop.
    • Log in with the default username “admin” (all lowercase) for the username and “12345” for the password, if it’s your first time. You can check “save username” and “save password” to avoid re-entering.
  2. Control Center Monitor Screen Structure
    • The main screen typically includes:
      • Menu/Toolbar: Contains program menus and function buttons.
      • Unit list window: Allows adding/deleting/editing units and refreshing the list. It displays registered units, viewsets, and maps. You can click on units to show images.
      • Image window: Displays live monitoring images.
      • Status & Action window: Shows unit status, event information, and alarm logs.
  3. Connecting to DVR for Live View
    • In the “Unit list window” (also called “Registered Units”), click a unit’s icon or double-click its name.
    • Alternatively, drag and drop a unit icon or a specific camera icon from the unit list to the image window.
    • Initially, all channels of the selected unit will display in a split-screen.
  4. Managing Screen Layouts
    • Split Screen Modes: Change the display division (e.g., 1/4/9/16/25/36/49/64) by clicking the relevant icon on the toolbar.
    • Single Channel View: Double-click on any video channel in the image window to view it in single mode. Double-click again to return to the previous multi-screen division.
    • Full Screen Mode: Click the [Full Screen] icon on the toolbar or use the browser’s full screen function (e.g., F11) to hide controls and expand the video. Press [ESC] to exit full screen.
    • Move Image Position: Drag and drop an image from one position to another within the multi-screen layout to rearrange channel display.
  5. Toolbar Functions (Monitor View)
    • Playback: Click the [Playback] icon to launch Control Center Playback.
    • Configuration Tools: Execute the unit’s configuration settings.
    • Sequential Switcher: Turns auto sequential feature on/off, allowing cameras to cycle through.
    • Video Popup: Turns the video pop-up function for events on/off.
    • Digital Zoom: Use the magnifying glass icon or right-click on a single channel view to zoom in/out. Ensure “Use DirectX Draw” is checked in display settings.
    • Snapshot/Save Image: Right-click on a channel and select “Save image” to save a still picture in JPEG or BMP format.
  6. Status & Action Window
    • This window displays real-time status of units, including connection status, motion detection, sensor input, relay output, and recording status.
    • Icons change color to indicate active status (e.g., gray for normal recording, flashing red for motion detection).
    • You can double-click on an entry in the list to monitor all channels of that unit, or for events like motion detection, it will monitor only the channel where motion was detected.
  7. PTZ Control (Control Center)
    • Select a PTZ-enabled channel, right-click, and choose “PTZ” from the pop-up menu.
    • Normal PTZ Mode: A cross mark appears; click left/right for pan, up/down for tilt. Clicking further from the center increases speed.
    • Zoom In Mode: Right-click and select “Zoom In mode.” A dotted box appears, allowing you to click and drag to zoom into a specific region.
    • Zoom/Focus Control Bar: Move the mouse cursor to the left or right edge of the video window to reveal a slide bar for zoom (Z) and focus (F) control. “Z0” immediately zooms out to the maximum.

How to Strip and Crimp RG6 Cable with Compression BNC Connectors

Tools and Materials Needed:

  • RG6 wire stripper
  • RG6 compression BNC tool
  • RG6 coaxial cable
  • Compression BNC connectors

Step 1: Prepare the Cable

Place the wire stripper near the cable end, leaving about ¼ inch of cable exposed past the stripper.
Tip: Use a wire stripper designed specifically for RG6 to avoid damaging the cable core.

Step 2: Strip the Cable Jacket

Rotate the wire stripper smoothly around the cable several times to create a clean cut all the way around the jacket.
Tip: Avoid cutting too deep; only cut through the outer jacket, not the shielding or core.

Step 3: Remove the Jacket

Pull off the cut section of the outer jacket. You should see the inner copper core surrounded by shielding strands.
Tip: Inspect carefully to ensure no shielding strands are touching the copper core after stripping.

Step 4: Prepare the Shielding

Either leave the shielding strands facing forward or fold them back gently away from the core before sliding on the BNC connector.
Tip: Make sure no shielding strands touch the copper core — this prevents signal shorting and device errors (like “overcurrent” on some DVRs).

Step 5: Attach the BNC Connector

Push the compression BNC connector firmly onto the cable end until it seats fully.
Tip: Ensure the connector is pushed all the way on to avoid a loose connection.

Step 6: Compress the Connector

Attach the compression tool with the flat BNC die installed. Insert the connector and cable into the tool, then squeeze firmly until the clear compression window disappears. Hold the cable steady throughout.
Tip: Use even pressure; don’t rush the compression to avoid damaging the connector.

Final Check

Inspect the finished connection — the connector should be securely attached with no loose strands or gaps.
Tip: Test the cable continuity and signal quality before installing, especially on both ends of the cable.

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